Website subscription service – effective 17 March 2026
By subscribing to our monthly website service, you agree to these terms. Please read them carefully.
Our monthly website service allows businesses and organisations to receive a professionally designed website without paying a large upfront development fee. Instead of paying the full development cost upfront, customers pay an agreed monthly subscription fee.
The monthly subscription price will be confirmed before the project begins and may vary depending on the package selected and agreed features. Examples of subscription pricing include (but are not limited to):
The agreed monthly price will remain the customer’s contracted monthly payment unless otherwise agreed.
The monthly subscription includes:
The website will remain managed by us while the subscription is active. Customers do not need to worry about hosting, technical maintenance, or website management.
Websites created under the monthly subscription model are provided as a managed website service. Customers have the following ownership options:
Customers may continue their monthly subscription and keep using our fully managed service. Under this option:
This option is designed for businesses that prefer a hassle‑free website solution where everything is managed for them.
Customers may request ownership of their website files by purchasing the website outright. The current transfer fee is:
£370 one‑time payment
After payment:
The transfer includes the customer’s website files only. It does not include our internal systems, reusable templates, development frameworks, business processes, or third‑party subscriptions.
Customers who remain subscribed for a minimum period of 12 consecutive monthly payments may request ownership transfer of their website. After completing the 12‑month subscription period:
The 12‑month period begins from the first successful subscription payment.
Websites purchased through an upfront payment model are different from subscription websites. For upfront website purchases:
Ongoing hosting, maintenance, updates, and support are not included unless separately agreed.
Domain names remain the property of the customer where the customer has purchased and registered the domain. We do not claim ownership of customer domain names. Where we assist with domain registration:
Customers retain ownership of their own logos, brand assets, photos, videos, written content, and business information. Customers are responsible for ensuring they have the necessary rights or permissions to use any content they provide. We are not responsible for copyright issues arising from customer‑provided materials.
The monthly subscription includes reasonable minor updates. Included updates may include small text changes, minor image replacements, contact information updates, and basic content adjustments. Minor updates are limited to approximately 30 minutes of update work per month. Requests requiring significant development time may require additional fees.
The following services are not included as standard monthly updates and may require a separate quotation:
Any additional work will be discussed and quoted before development begins.
Some website features may require third‑party services that involve additional costs. Examples include domain purchases and renewals, premium WordPress plugins, professional email accounts, email marketing platforms, stock images, paid software subscriptions, external integrations, and premium themes or tools.
Any third‑party costs will either be paid directly by the customer or agreed separately before purchase. We are not responsible for third‑party pricing changes, service interruptions, or subscription changes.
Customers may cancel their monthly website subscription before the next monthly payment is due according to the cancellation terms agreed at signup. Upon cancellation:
Customers who have completed ownership transfer may continue using their website independently.
While subscribed: we manage the hosting environment, handle technical maintenance where applicable, and monitor website availability. Customers are responsible for providing accurate business information and content required for website updates.
The subscription service is designed for reasonable business website management. It does not include unlimited development work. Requests that require significant design, programming, or development time may be charged separately.
By purchasing or subscribing to our website service, the customer confirms that they understand and agree to these terms. These terms are designed to ensure a fair relationship where customers receive an affordable professional website solution while allowing us to continue providing ongoing website management and support.
Company Name: ToolStay
Website: https://toolstay.com
Contact: help@toolstay.com